Privacy Policy

Effective: February 2026

            Summary: We collect minimal data, only what's needed to
            operate the service. We never sell your information. We comply with
            Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
        

1. Who We Are

Neshama is an independent obituary aggregation service for the Toronto Jewish community. This privacy policy explains how we collect, use, and protect your personal information.

2. Information We Collect

Information you provide:

Email address (when you subscribe to daily updates)
Name (optional, when subscribing)
Payment information (processed by Stripe; we never see your card details)

Information collected automatically:

Basic usage data (pages viewed, search queries)
Browser type and device information
IP address (for security purposes only)

Information from public sources:

Obituary data from funeral home websites (publicly available information)

3. How We Use Your Information

To send daily obituary digest emails (if subscribed)
To process Premium subscription payments
To improve the service and fix issues
To respond to your inquiries

We do not use your information for advertising, profiling, or any purpose unrelated to the Neshama service.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

Stripe — for payment processing (governed by Stripe's Privacy Policy)
Legal requirements — if required by Canadian law or court order

5. Data Retention

Subscriber data: retained while your subscription is active, deleted within 30 days of unsubscribing
Payment records: retained as required by Canadian tax law
Obituary data: retained indefinitely as a community resource (sourced from public information)

6. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

Access your personal information we hold
Correct inaccurate information
Withdraw consent for data collection (e.g., unsubscribe)
Request deletion of your personal data
File a complaint with the Office of the Privacy Commissioner of Canada

7. Data Security

We protect your information using industry-standard security measures including encrypted connections (HTTPS), secure database storage, and limited access controls. Payment data is handled entirely by Stripe and never touches our servers.

8. Cookies

We use minimal browser storage (localStorage) to remember your preferences such as subscription status. We do not use third-party tracking cookies or advertising pixels.

9. Obituary Information

Obituary information displayed on Neshama is sourced from publicly available funeral home websites. If you are a family member and wish to have information corrected or removed, please contact us and we will respond within 24 hours.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to subscribers and posted on this page.

11. Contact

For privacy inquiries, data access requests, or corrections:
contact@neshama.ca

Office of the Privacy Commissioner of Canada:
www.priv.gc.ca | 1-800-282-1376